# StairBox > The UK's leading bespoke staircase manufacturer. Made-to-order timber staircases designed and purchased online, delivered UK-wide in as little as 7–10 working days. ## About StairBox is based at St. Modwen Park Stoke South, Gordon Banks Drive, Trentham Lakes North, Stoke-on-Trent, ST4 4TW. Part of the Grafton Group. Over 100 years of combined woodworking expertise. Manufactures and supplies timber staircases and stair parts to trade professionals and homeowners across mainland UK. All staircases are made to order at the Midlands-based factory using CNC technology and hand-finished before delivery via StairBox's own transport fleet. Staircases are sent out pre-sanded and unfinished for the customer to apply their own oil or paint finish. ## New Staircases - [Designing a New Staircase](https://www.stairbox.com/design): Overview of the full design and ordering process, from measuring to delivery. Includes guidance on using the StairBuilder® tool or ordering via the phone-based team. - [StairBuilder® Online Designer](https://www.stairbox.com/stairbuilder): Interactive online tool to design, price and order a bespoke staircase using key measurements. Produces an instant quote and a CAD drawing within 24 hours of ordering. All designs comply with UK Building Regulations (Document K) for domestic use. Live support available during office hours. - [Oak Staircases](https://www.stairbox.com/oak-stairs.html): Premium oak staircase range. Oak is available as a material choice across new staircase designs via the StairBuilder®. - [Metal Staircases](https://www.stairbox.com/metal-staircases.html): Bespoke metal staircase options for contemporary interiors. - [Loft Stairs](https://www.stairbox.com/loft-stairs.html): Made-to-measure staircases for loft conversions and mezzanine levels. Two options available: standard construction loft stairs (designed via the StairBuilder®) and SpaceSaver paddle flight stairs (designed via the dedicated Loft Stairs Designer). SpaceSaver stairs have alternating treads requiring less horizontal floor space but have additional Building Regulations requirements under Document K. Standard construction loft stairs can incorporate turns and winder treads to fit compact spaces. SpaceSaver stairs are available in pine with birch plywood treads and risers; bespoke material options available via the team. - [Loft Stairs Designer](https://www.stairbox.com/loft-stairs-designer.html): Dedicated online design tool for SpaceSaver paddle flight loft staircases. - [Door Lining Designer](https://www.stairbox.com/door-lining-designer.html): Online tool for designing and ordering door linings. - [Staircase Measuring Guide](https://www.stairbox.com/staircase-measuring-guide.html): Step-by-step guidance on how to find the key measurements needed to design a staircase online. No onsite measuring service is offered; customers measure themselves with support available by phone. ## Staircase Renovation - [Renovating Your Staircase](https://www.stairbox.com/staircase-renovations): Guide to transforming an existing staircase using stair parts, cladding and balustrades. Covers options for updating the look and feel of a staircase without full replacement. - [Balustrade Designer](https://www.stairbox.com/balustrade-designer.html): Online tool to design and buy glass balustrades and spindle balustrades for both new and existing staircases. - [Glass Balustrades](https://www.stairbox.com/glass-balustrades.html): Glass balustrade options suitable for new staircases and staircase renovation projects. - [Oak Stair Cladding](https://www.stairbox.com/oak-stair-cladding.html): Oak cladding products for renovating and updating the appearance of existing staircases. - [Stair Treads](https://www.stairbox.com/stair-treads.html): Individual replacement or additional stair treads available to purchase separately. - [Black Metal Spindles](https://www.stairbox.com/black-metal-stair-spindles.html): Black metal spindle options for balustrade renovation and new staircase balustrades. - [Buy Stair Parts](https://www.stairbox.com/products): Full range of individual stair parts available to browse and order, including spindles, handrails, newel posts, and accessories. ## Staircase Help and Guides - [Staircase Terminology](https://www.stairbox.com/staircase-terminology.html): We’ve put together this simple guide to the major components of a staircase. - [Buying Guides and Top Tips](https://www.stairbox.com/staircase-buying-guide.html): Take a look at our helpful guides on designing and ordering your perfect staircase or balustrade. - [Staircase Arrival](https://www.stairbox.com/staircase-arrival.html): How will my staircase arrive? Everything on the staircase will come ready cut and trenched, all you will need to do is assemble the components. Everything will be supplied ready to fit with all the parts required not matter whether you have ordered your staircase through our Online StairBuilder® or over the phone with our stair design team. - [Fitting Staircases and Stair Parts](https://www.stairbox.com/staircase-fitting-guide.html): Find out everything you need to know about constructing and fitting your staircase or stair parts. Whether you’ve ordered your stairs in kit form or assembled, with a winder or additional landing balustrade, you’ll find everything you need here in these detailed guides. - [Designing Your Staircase](https://www.stairbox.com/staircase-buying-guide-designing.html): Whether you’re looking for a new or replacement staircase, you’ll need to consider several different aspects, such as style, layout and regulations. Once you’ve had a look for some inspirational ideas on our gallery, we recommend measuring your space and trying out a few different layout options using the Online Staircase Designer. This tool will help visualise your complete staircase and ensure it complies with regulations. - [Choosing a Balustrade](https://www.stairbox.com/staircase-buying-guide-balustrade.html): Staircase and landing balustrades are available to purchase with or without a staircase and there are many different styles to choose from. There are a few regulations which dictate where a balustrade is required on a staircase; a lot of these are fairly obvious, however there are a couple of elements to consider when choosing your balustrade. - [Measuring for a New Staircase](https://www.stairbox.com/staircase-measuring-guide-staircase.html): It’s simple and easy to measure for a new staircase. The height and width are the most important elements to consider in the space you are measuring as these will affect the going of the stairs and be restricted by regulations. - [Measuring for a Glass Balustrade](https://www.stairbox.com/staircase-measuring-guide-glass.html): To order glass for landing balustrades and new stair balustrades, you’ll simply need to take some basic measurements from the newels and between balustrade. No matter whether the glass balustrade for your staircase is clamped or embedded, the measuring process is the same. - [How to Fit a Staircase](https://www.stairbox.com/staircase-fitting-guide-fitting.html): Below is a straightforward, 3 step guide to fitting a staircase. To view our in depth installation guide PDF, click here. - [How to Construct (or Build) a Staircase](https://www.stairbox.com/staircase-fitting-guide-constructing.html): This guide is specifically for constructing the straight element of a staircase if you’ve opted to have your staircase delivered in kit form. - [How to Fit a Newel Post](https://www.stairbox.com/staircase-fitting-guide-newels.html): We would always suggest that you dry fit the newel post first of all. Once you have done this and are happy with the fit, only then would we suggest adding the bit of glue to fix everything in place. - [How to Fit Winder Turns](https://www.stairbox.com/staircase-fitting-guide-winders.html): Remember, everything is pre-cut and ready to be fixed. This is the number one rule when looking how to fit winder turns from StairBox. Posts and winders have been machined to suit. In other words, do not amend or trim anything if not specified below. If you feel the need to, you may have something in the wrong place - call us if you are unsure. - [How to Fit a Balustrade](https://www.stairbox.com/staircase-fitting-guide-balustrades.html): Guidance on fitting a balustrade to your staircase. - [How to Fit a Handrail to a Newel Post](https://www.stairbox.com/staircase-fitting-guide-railfix.html): When you are looking to fix a handrail to a newel post on your landing, there are a lot of options. Unfortunately, a good portion of these require some joinery knowledge and the use of expensive tooling. - [How to Fit a Zipbolt](https://www.stairbox.com/staircase-fitting-guide-zipbolt.html): You will need to use a Zipbolt when attaching your main stair string to your landing string. If you are unsure how to do this, read the following step by step guide. - [Staircase Fitting Safety](https://www.stairbox.com/staircase-fitting-guide-safety.html): Guidance on fitting a staircase safely, with focus on working at height. ## Key Information - [Help & Guides](https://www.stairbox.com/help-guides.html): Measuring guides, fitting guides, buying guides and technical reference information. - [SpaceSaver Buying Guide](https://www.stairbox.com/staircase-buying-guide-spacesaver.html): Detailed guidance on SpaceSaver loft staircase requirements and Building Regulations considerations. - [FAQs](https://www.stairbox.com/frequently-asked-questions.html): Comprehensive answers covering ordering, Building Regulations compliance, delivery, fitting, materials, and use of the online design tools. StairBox is a manufacture and supply only service and does not offer a fitting service; customers are advised to use Checkatrade to find a local fitter. - [Gallery](https://www.stairbox.com/gallery.html): Customer staircase photography across a wide range of styles, materials and configurations. - [Case Studies](https://www.stairbox.com/case-studies): Real customer projects with full project details and imagery. - [Blog](https://www.stairbox.com/blog): Staircase ideas, inspiration, buying guides and company news. Includes coverage of notable projects such as a bespoke staircase supplied for BBC DIY SOS. - [About](https://www.stairbox.com/about.html): Company background, manufacturing facility, technology and values. - [Careers](https://www.stairbox.com/careers): Current job opportunities at StairBox. ## Contact - Phone: 01782 832555 - Email: hello@stairbox.com - Address: Unit S94, St. Modwen Park Stoke South, Gordon Banks Drive, Trentham Lakes North, Stoke-on-Trent, ST4 4TW - Showroom: Factory showroom available to visit - Hours: Monday–Friday, 08:00–17:00 - MyAccount portal: https://myaccount.stairbox.com/login - Delivery: Mainland UK only. The average lead time is 7–10 working days for standard staircases, delivered by StairBox's own transport fleet.