Kathryn's stairs - StairBox Staircases Not Logged in | Log in

Kathryn’s stairs

Posted by alex on October 19th, 2014

I wanted to let you know how impressed I have been with your products and service. This is the first time I have used Stairbox and to be honest I was quite apprehensive, it being such a big purchase and a bespoke item. My builder was also concerned, including that we'd get the dimensions wrong. The support your team gave me ensured I got it right, they were incredibly helpful, talking me through the details of the measurements, sending me pictures of options, advising on small but important aspects of the purchase. They always called back and responded as agreed, I received a really high level of service. The produce and price was great too! The delivery was fast, exactly when you said it would be and we received lots of updates to reassure us. All in all, just the best experience I could have had, just a pity I don't need to buy more sets of stairs! I am sure my builder will be using you in future, even though he wouldn't be the sort to order stairs off the internet. I would recommend StairBox to anyone, as long as you can use a tape measure! Thanks Kathryn