Affordable timber staircases from StairBox - Top staircase manufacturers.
Impeccable service with nationwide delivery.
StairBox have moved!
We would like to advise our customers that we have moved! Our new address is:
StairBox, Gordon Banks Drive, Trentham Lakes, Stoke-on-Trent, ST4 4TW
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“I wanted to let you know how impressed I have been with your products and service. This is the first time I have used Stairbox and to be honest I was quite apprehensive, it being such a big purchase and a bespoke item. My builder was also concerned, including that we'd get the dimensions wrong. The support your team gave me ensured I got it right, they were incredibly helpful, talking me through the details of the measurements, sending me pictures of options, advising on small but important aspects of the purchase. They always called back and responded as agreed, I received a really high level of service. The produce and price was great too! The delivery was fast, exactly when you said it would be and we received lots of updates to reassure us. All in all, just the best experience I could have had, just a pity I don't need to buy more sets of stairs! I am sure my builder will be using you in future, even though he wouldn't be the sort to order stairs off the internet. I would recommend Stairbox to anyone, as long as you can use a tape measure!"
– Thanks Kathryn
“Mike, thanks to everyone at Stairbox for the first class products we received from a very professional run business great Web site I was kept informed at every step of the way from concept to delivery clients (and myself ) very pleased with end product wouldn't hesitate to use Stairbox again"
– Many thanks Fred Mccandless - joiner
“Alex, Staircase received 29 August, fitted 30 August went in like a dream, we liked the method of constrution with the bolts and sockets, as a quality product would definitely use Stairbox again. Best Regards,"
“Received the staircase yesterday as promised. Both the carpenter and the builder are very impressed with the quality of the stairs and I am pleased to report that they were installed with minimum effort. Looking very good I am also pleased with the competitive price so once again thank you for your efforts on my behalf, Regards"
“We are indeed very satisfied with both the quality of your product and the quality of your customer service and will happily leave very positive feedback. I have, in fact, already recommended your services to a friend who mentioned she wants to change her staircase - so hopefully there will be some more business to come your way. Once the house is finished we will of course send you some high quality pictures of the stairs too. I understand that you have only stock photo's of the hybrid so we will rectify that."
–Thank you again and best regards, Shenna
“Just a note to say how pleased I am with my stairs that were delivered yesterday. From my first phone call I found your service to be helpful, efficient, and prompt. The design was excellent, pricing clear and delivery was right in the middle of the given times. However it is the quality of the stair case that most concerned me, you can never be sure when buying on line; but I need not have worried. My carpenters were most impressed with the stairs as they put them together and commented on how accurate the measurements were. It fits beautifully, looks great and I am thrilled to have already got a coat of varnish on tonight! Thank you so much. I will recommend your service and products."
“Hi Chris. Just a quick note to say Thanks...brilliant job. Your driver turned up within 10 minutes of the allotted time, the stairs are very strong and fitted the opening perfectly! Overall I couldn't ask for a better service. Will definetly use you again when the time comes and will recommend to others as well. Top job ! Cheers and best regards,
“Hi Mike, Just wanted to let you know how please I was with the stairs you supplied. Always a bit worrying when you order off the internet without seeing the quality. The carpenter who fitted them for me was very impressed and asked for your details. He said they fitted together like a good jigsaw puzzle. I am working on my next house now so will defiantly be using you again. Many thanks,
“Hello Mike, You were recently able to assist in the drawing and supplying of a staircase that was for quite a difficult project. But went really well many thanks for all your help on this.
–Many thanks, Allan Ball
“Hello Mahmoud, Just to say what another fabulous job, you and your team have done making all five flights of stairs.. They all fitted like a glove.
–Kind Regards, Kev Stillwell Glastonbury
“Have fitted the staircase today, it is perfect and beautifully made, will be in touch, will def recommend you.
–Many Thanks, John & Wendy
“Hi Chris,Just wanted to drop you a line saying how impressed I am with you and Stairbox. My design changed numerous times and with your help and advice we got the desired staircase in the end. Will you please show this to your management and just to say I will be using Stairbox again and would not hesitate to recommend your company.
–Many Thanks, John & Pete Green
“Thank you for your excellent service and communications but most of all please pass on my sincere thanks for the patience and help shown by your driver. He was most helpful and positive in his attitude, much appreciated !
–Regards, Alan R. & Wendy
“Tom, Just a quick note to say the staircase is excellent, and does exactly what it says on the tin! I can't see why anyone would not use Stairbox if they have a need for a bespoke staircase. There is almost literally no cutting involved. The attention to detail is also very good, with a lot of traditional joinery techniques used, rather than shortcuts which could have been used.
–Cheers, Fergus - Bucks
“Hi Mike, Delivery arrived on time as promised, all parts shrink wrapped and labelled. I would like to thank you for your very professional service, what a refreshing change. I will have no hesitation in recommending you to colleagues.
– Regards, Jenny Bean West Yorkshire
“Hi just a short email to say i am very impressed with the staircase you made quality is superb as is the price it fitted like a glove, My carpenters were both very impressed, I certainly will not be going elsewhere for staircases in the future and will recommend you to my fellow builder friends, I was also surprised just how easy it was ordering from your website.
– Phil Hewitt, London
“I am writing to thank you for the very efficient way in which you have dealt with my order. From the experience of your design portal on your web-site to the order process and the delivery on the day that was stated. the staircase came well wrapped and when fitting it, everything was cut to size, all the joints went together extremely well it fitted into the structure like a glove. Everything was included wedges, dowels, grain pins. Thank you from a very satisfied customer, I will have no problem coming back to you if and when I have a project that requires a staircase. from a very satisfied customer."
“Dear Stair box, Thank you so much for your product and service. We fitted our new stairs and they are great. They are very well made and spot on! We shall recommend you to our friends and will use you in future.Thanks and best regards"
– Rob & Amanda Smith, London
“Hi, I just wanted to say thankyou for a great product and great service. The delivery of the staircase was in good time and the quality of the staircase that we ordered was really good. Thankfully the staircase fits the space perfectly and looks great. Kind regards, "
– Lisa, Brighton.
“Today I fitted my stairs, i have to say how impressed I was with the quality of the product and the how simple it was to fit, I have invited the manager of my local independent builders merchant to have a look at them installed as he is very keen to offer your product to all his customers, no doubt when he sees them he will be in contact with you. Many thanks for all your help with desigining and supplying such a wonderfull product. Yours Sincerely,"
“The delivery went well and we fitted the stairs which went in without any difficulty. My guys on site are very impressed as I am with your prompt service and advice. We have recommended you to several other firms in the area. Perhaps more importantly, we had a visit this week by our Building Control inspector who was equally impressed when we explained. I gave him your details which hopefully he will pass on to others. The weather is delaying us connection with our next project, but I hope to be in touch with you again in the New Year. With thanks and kind regards"
“Hi Tom Just to let you know the staircase was perfect and fits like a dream considering the short timescale, exceptional quality. Thank you very much. I will send you some pics when it is all stained up. It was going to be painted but the client said its too good for painting. I am a fully qualified bench joiner/ cabinet maker myself and thought it was great quality for the money."
“Hello stair box, my wife and I would like to thank you all for all your help and guidance with our new stair case. The stairs arrived in perfect condition on the date that you gave. We are pleased to inform you that the stair case is in and that we now have access to our upstairs. Once again many many thanks from the Parkinson family. We shall be passing on your good name. Thanks "
– L Parkinson
“I have been meaning to write to you for some time as I was, and still am, very impressed with your staircase. My builder and joiner who fitted it also praised your work and have noted your website for future reference. I am not often driven to praise suppliers for their products but your quality and value for money and the several confidence building conversations with you have truely won me over. Please accept my Best Wishes for your continued success in 2012 and beyond."
“Just a short note to let you know how delighted I was with the stair parts you supplied for the Barge Project. The wooden stair parts was spot on. I am delighted with it & I will recommend your company to any of my clients requiring a stair parts in the future. Cheers,"
“We recently purchased one of you paddle staircases and I must say we were absolutely delighted! When it arrived we were most impressed by the design of the wood, thickness of the sections etc it looked most substantial, we quickly installed your kit with no problems at all and it looks stunning! im well happy your assistance. Best Wishes,"
“Hi, thought i would drop a line to thank you for your good service and delivery when purchasing my stairs. The stairs are now fitted and the joiners who fitted them were impressed with your product and your high standard of product for the money. Amazing stairs,"
“I wanted to let you know how im impressed by stairbox for your helpfull advice. I took delivery of our wooden staircase on Monday as promised. Being a double winder I thought it would be complicated, but it was installed the same day by myself and my wife on our own. We left it a couple of days for the glue to cure fully before walking on it. We have climbed up the stairs now and there was not a single creek! the stairway looks great"
“May I take this opportunity to let you know how happy I am for all your help and excellent communications with us during the past few weeks. I found stairbox and yourself in particualar a pleasure to deal with, and was impressed by the staircases prices and delivery options offered."
“Staircase All received. Many thanks to all for easy to use website. Your whole staircase design and stair part ordering system is so easy to use, I was kept well informed and the stairs look first class. All the best,"
“Thankyou very much, brilliant staircase and super service. Will definetly use you again and we've already reccomended you to others!
–Kind Regards, Paul Jones Shropshire
“My stairs are in perfectly. Thank you Stairbox for a really perfect staircase, the delivery was on time and driver really helpful. Communications with Alex waas a breeze, and with all wedges, blocks, screws and even glue was included. If i need another staircase I know who to go to. Congratulations Stairbox may long continue to make stairs."
“I Just wanted to let know how happy I am for the excellent service you have provided for me, the stairs are well made and fitted great, correspondance was good from you and delivery was on time and driver was cheerful and helpful."
– Pete Jones.
“After resently purchasing stairs from yourselfs I am writting to prise you with the promt and proffessional service I received and all staff I delt with were freindly and helpful and I would not hesitate from recommending Stairbox if any one asked me. As extra stair parts I ordered fitted well."
“I've just received my parts delivery from Darren I was so impressed at how polite the driver was and I would like to take this opportunity to say how impressed I am with Stairbox for a absolute cracking service second to none! I will not hesitate to use you again for other stair parts and will recommend your services to others, I wish you all the success in the future."
“Just thought i'd drop you a line to say how pleased I am with the service provided for the staircases, the stairs fitted perfectly. This is our first time using your website and the from our first impression really impressed with the staircases. Rest assured we wil use you again on future projects which require wooden staircases."
“We are delighted with the way that the stairs has gone. The design of the baluster system is a great piece of quality materials, we just love it. It sets off our new open stairwell wonderfully. We have also had the opportunity to compare the quality of the materials we received from AVC/Stairbox via our carpenter. He rates the stair and balustrading you provided highly. Regards,"
“Just a quick line to say how impressed I am with your service and the quality and design of the stairs, to be honest I did not expect much for 400 quid but they went together a lot easier than stairs costing £1200 and to have them on site within a few days of order is really quite amazing, im so happy, I shall recommend you to other developers. Regards,"
“Your staircase design software is extremely usefull and your staff were extremly helpfull in discussing a few fine tuning points of the design that did not quite fit in with the standard options. Thank you so much, we would definately use you again for future projects. Regards,"
“I don't know if you get feedback from customers, but I would like to say thanks for your staircase, it went in and together no problem at all, delivered on time, if I ever need any more staircases or stair parts, I will use you again with no reservations."
“Just a line to let you know how pleased we are with the paddle stairs you made for us back in January. They fitted perfectly, are much safer than our previous arrangement and look really good in our recently decorated hall. We were so impressed with the service we received from Stairbox from enquiry to delivery."
“I have recently received and installed a ready assembled loft staircase from you and am sending this email to commend you and your colleagues on the quality of workmanship and for the speedy delivery service. I would have no hesitation in recommending you to anyone."
“Alex - Just a quick note to say your stairs are now installed and they're fantastic! Thanks to all at stairbox."
–Paul - Buckinghamshire
“IMPRESSIVE the wooden stairs is exactly what you said it would be, it`s exactly what i wanted, a good quality product not a flimsy, flexy, thrown together pile of wood fitted wrong which I have been shown and made to believe to be quality stairs by some joineries I have visited. -"
“I would just like to say, i will be using your company again, first class stairs, fitting them today and are pleased with your service is also first class and will be recomending your company to my other builder friends, it has been a pleaseure doing business with you,"
“Just a quick note to say cheers for a efficient service, the wooden staircase parts look great and my in laws and builder are really impressed with the quality. I would be happy to recommend stairbox to my friends."
“Just a quick note to say how pleased I am with the wooden staircase. It fitted perfectly and the workmanship is first class. I have not fitted the wooden handrails and wooden spindles yet so they do not get damaged while I carry on with the build but I am sure they will be fine as well."
“I must say, I feel it was a bit of a gamble buying stairs from a company I'd never dealt with but I'm pleased to say they fitted perfectly and my wife and I are absolutely delighted with the final result. I passed your details on to my carpenter, he was equally impressed and thought the stairs were fantastic value. I cant praise you enough for all your help and we wish your staircase company every success for the future."
“I purchased 2 double winder staircases from you a couple a weeks ago for my business, and just want to say I am thoroughly delighted with the service and excellent workmanship, now fitted they look great, I will recommend you all the time, All the Best,"
“Just to let you know that the wooden staircases you supplied installed very well. The extra stairparts matched very well too! It's a job well done!!"
“Hey u guys i just thought i would tell u that i am really pleased with the wooden stairs! they are now in place and look real good, all that is needed is the minor twiddlys to finish. there is no one close to where i live who would help me with my stair parts. I will definetly recommend you guys."
“Just to say we got the staircases Wednesday. I Want to thank you for the speedy delivery and quality of staircases it fitted like a glove. Will recommend you to friends and family, the service you have provided us its top class. Thanks so much"
“At last, I managed to set about the stairs that I collected a few weeks ago. Took me 2 hours to put together and another hour to erect, all fitted well and look great, and are very impressed with your wooden staircases"
“Really pleased with your service, the softwood stairs and wooden staircase parts were at a low price, a high quality designs and we recieved excellent customer service. We will definitely use you again for any other contracts."
– Alex and Dean contractors
“Just a quick email to say how happy i am for the service provided, i will use and recommend you as and when any stair jobs appear, we put it together and fitted it in about 4 hours, everything fitted superbly,"
“Just a quick bit of feedback to say what a good job on the oak stairs, they're perfect for what we wanted. Thanks."
“Hi Stairbox, the joy of being able to use the staircase you made me and not having to use a ladder anymore (at my new build) is almost a religious experience, thanks so much for the quick service"
– Nikk Ming
“Stairs are in. We love them. The joiner took his time cos he loved the piece. Thanks very much for a great experience. Even your driver Nigel was a lovely guy.
“Dear chris, I have recieved my 3rd staircase and would like to say what a great service you provide, Without your help my housing projects would not have been finished on time, These designer staircases fitted well and finsihed the project off. I would recomend you to everbody. Kind regards,"
“The stair parts and staircase fitted a treat with your help and a punctual, speedy transaction 8 days from order to delivery, thats impressive. Regards, "
“Thank you for supplying the wooden stairs they are fitted and work and look excellent, I would certainly recommend you.."
– John Paul
“We are so pleased with our staircase - superb and great service! Delighted to recommend if needed! Thank you, Kind Regards"
– Diane Evans, Sherringham.
“The hardwood staircases, delivered in excellent condition as stated. with a helpfull driver, fast turnaround "
“ The wooden staircases meet our deadline, we would have been stuck without you guys, the stairs are now in now and look fab, I would recommend your wooden staircases to anyone! Cheers,"
“Staircases were delivered yesterday as promised and fitted this morning. Great job - Wont hesitate to use you again for all of our stair parts and wooden stairs!"
“Thanks Alex - I can thoroughly recommend your site, my spindles and other stair parts arrived only two working days after ordering, and the stair parts are really well made. You have been most helpful, polite and prompt in answering all my email queries, and I am more than pleased with the price, the usual shops like Homebase and Wickes are much more expensive, Packaging and delivery service have been first class. Many thanks once again and all the best with the company"
“Just an email to say the stairs are great and with the extremely quick delivery i`ll definitely recommend you if any one i know require any stairs cheers"
“Many thanks for the time you spent with me over the phone about my stairs, we have now got them in and looks great."
“I just thought I would let you know that our designer staircases are fitted and we are really pleased with the quality design, price and service. Thank you so much."
“Please find attached the photos of our wooden staircase. As we said on the phone we are more than pleased with the design quality and the appearance, it went into place without a hitch."
Standard 2600mm rise staircases available at just £120+vat.
click here for more info.
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