Designing a new Staircase | StairBox

Designing a new staircase

We offer a range of timber staircases to suit all budgets - from softwood and MDF options (ideal for painting and carpeting), to premium oak and glass flights.
→ Find out how
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How to design a new staircase

1
Get inspired
Take a look at our staircase gallery and Instagram page, where you’ll find lots of design ideas and staircase transformations from our customers.
2
Measure your space
Our Help and Guides section is full of helpful information, including our Measuring Guide which explains how to find the key measurements you'll need.
3
Design your staircase online
Head to our online Staircase Designer tool where you can enter the measurements you've taken and try out different design options, plus see costs based on your choices.
4
Or get a quote from our team
Alternatively, if you’d prefer for us to give you a quote over the phone, you can contact the team who'll be happy to create a design from your specification and measurements and email the details over to you.
5
Place your order
When you're happy with your staircase design and quote, you can place the order either over the phone or by logging into "MyAccount", your dedicated customer area, and then it's over to us!
6
Receive details of your delivery
Once you've placed your order with us, we'll contact you to arrange delivery or collection from our Trade Counter. We have our own team of delivery drivers to ensure your staircase arrives on time in perfect condition.
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Oak & MDF straight staircase with oak and glass balustrade
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Oak open plan staircase with glass balustrade
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Softwood and MDF staircase with square spindles

Will my staircase comply with Building Regulations?

Anything designed using our StairBuilder will comply with UK Building Regulations as dictated by Document K for Domestic purposes. Should you require a staircase that complies with Commercial Regulations, or outside Building Regulations, please call us.

Do open stairs comply with Building Regulations?

We ensure that all our Open Plan staircases are compliant with Building Regulations and all gaps are less than 100mm.

Do your stairs come pre-painted?

All of our stairs are sent out pre-sanded but unfinished, for you to apply an oil or paint colour of your own choice.

How accurate are the sizes on the StairBuilder?

All staircases are manufactured to the exact sizes shown on the StairBuilder, however as timber is a natural product it can swell slightly in different temperature and humidity conditions (usually around 5mm in the width). We always recommend leaving an additional 10mm surrounding your staircase for fitting purposes. We advise you to double check the CAD drawing which you will receive within 24 hours of placing your order.

Can you provide online help when using the StairBuilder?

Yes, we offer live support during office hours. Simply click the "Live help" button in the bottom left of the StairBuilder screen and follow the onscreen instructions.

Will you come to my home to measure for my new staircase?

We don't offer an onsite measuring service, however there's lot of information about measuring for your staircase on our website. You can then transfer the dimensions to our online Staircase designer tool to create your design. Our team are also extremely skilled at offering assistance over the phone and will be able to help you find the required measurements.

Do you offer a fitting service?

We're a manufacture and supply only service and don’t offer a fitting service. We'd normally recommend you use a website like checkatrade.com to find a reputable fitter, or contact local joiners.

Where do you deliver to?

We currently deliver to mainland UK only, however in the past we have shipped to ports for customers to then arrange their own onward shipping.

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