Use our StairBuilder to design your new wooden staircase and get an instant price!
Looking to buy stair components? We have hundreds in our stair parts shop!
Use our GlassBuilder tool to design and buy bespoke toughened glass balustrade
Design a space saving staircase, Ideal for loft conversions where space is limited.
“We pride ourselves on offering a friendly personal service and an exceptional product at the most competitive prices on the market. We guarantee quality workmanship and complete satisfaction with every project we undertake.”
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5 out of 5 starsposted 3 weeks ago
StairBox have been superb from the outset. I was able to do the groundwork myself by using the brilliant website designer, this allows you to configure the staircase yourself, choosing the component parts and material finishes while keeping a rolling cost total.
Once I had the layout I wanted I gave them a call, there was none of the usual "choose option 1 to speak to sales" rubbish, just an old fashioned human being answering the phone and asking "can I help you?".
I spoke to the extremely helpful and knowledgeable Andrew, he inputted my configuration at his end and made the technical changes I had explained to him.
And there it was within a minute, a drawing and an invoice (great value), I made the payment and received a confirmed delivery within 3 weeks to suit my requirements. I am now waiting the delivery.
I will write a further review once the product is received.
5 out of 5 starsposted 4 weeks ago
The advice and assistance provided when I called to make my initial enquiry was extremely helpful. The person answering the call was able to provide me with a quote within minutes. Subsequent to this I found out it was in fact the MD I had spoken to - a great attitude from the top down in answering calls over a lunchtime! Further assistance was provided up to and including the processing of the order. The staircase was delivered as agreed by the company and not just a courier - another good sign of customer care. It transpired there was an error in the manufacture of the staircase but this error was quickly rectified and this companies customer care was second to none. It is rare that I would give 5 stars to a company that made an error, however we all make mistakes and it was the way they dealt with the issue that impressed me. I would have no hesitation in using them again or recommending them
5 out of 5 starsposted 5 months ago
This is the first time i have used Stairbox for a loft conversion fitted march 2018. The whole process has been a pleasure for me as i am a dinosaur where technology is concerned. The online design was simple to use and you can see straight away what your staircase would look like. I ordered it and a week later it was on site, delivered, when they said and texts sent through to confirm each phase so i was always well informed. The fitting took a couple of hours and the measurements where bang on. Easy to assemble and solid when constructed. Overall 10/10 for service and ease of ordering, start to finish. Would highly recommend!
StairBox has a pedigree that spans almost 100 years working with both the public and in industry working on joinery projects both big and small.
It is this pedigree, and the expertise of both our Workshop Staff and Customer Service Representatives, that ensure you have complete satisfaction when using our products and services.
StairBox takes its environmental responsibility very seriously and is committed to ensuring our wooden products come from legal and sustainable sources. So when you buy a staircase from StairBox you can enjoy a beautiful new addition to your home guilt free. Please contact us if you have any questions regarding our sustainable and certified products.
The StairBox and Wooden Windows team successfully completed the Mudnificent 7 last weekend, raising a total of £1,300 for Caudwell Children! We’d like to say a huge thank you to all those who donated. Mudnificent 7 is a unique 7km obstacle course race – held in Heart Park Warwickshire –...
Our team will soon be taking part in a sponsored 7km obstacle course – The Mudnificent 7 – on the 11th Aug, along with team members from sister company Wooden Windows. After the success of last year’s JCB mud run, they’re all excited to get involved in...
Just had a stunning new wooden staircase fitted? Here’s our top tips on how to keep it looking new and prevent damage. Apply Varnish or Oil If you’ve not already carpeted or painted your wooden staircase, you should apply a varnish or oil as soon as possible (before any dirty or sticky...