Introducing MyAccount

Introducing MyAccount
16 July 2020

We make stairs…easy. And now we’re making the whole ordering process easy too.

MyAccount is our way of ensuring you have complete control. You can use this system to track ordersview delivery status and change details like the delivery address and site contact number. It’s the place to go to view and print your invoices and view your saved shopping baskets and StairBuilder quotes

We’ll get you set up with an account automatically following your quote, and you’ll receive your login details via email. Once you’re logged in, you’ll be able to view the quote plus technical plan and 3D drawings. 

When you’ve placed an order, you’ll be able to see the delivery status, including the estimated delivery date and time, plus check and edit the delivery address.

We’ve made it simple to access your billing history, giving you a clear overview of your current balance. You’ll be able to make a payment online and download invoices all in one place. 

Log in to MyAccount and you’ll have all the information you need at your fingertips, saving you precious time. If you have questions or just need some assistance, our Sales Team are always on hand to help.

MyAccount quick overview:

  • View quotes, plus technical plan and 3D drawings
  • View saved shopping baskets
  • See order status, including estimated delivery date and time
  • Edit delivery details
  • Find tracking numbers for deliveries via courier
  • Access billing history
  • View and download invoices
  • Make payments online
  • Access to all the StairBox online design tools