Technical Sales / Customer Service Advisor

Technical Sales/Customer Service Advisor

We have an exciting opportunity to join the StairBox team...

We're looking for a Technical Sales/Customer Service Advisor.

Salary is dependant upon experience, plus performance-related bonus scheme

We are a fast growing staircase manufacturer with a fantastic opportunity available to join our customer service team.

The office-based role will incorporate using bespoke staircase design ⁄ CAD software (training provided) to design staircases to meet customer requirements.

This would suit a professional from a technical or joinery background.

You will be responsible for:

• Answering inbound sales queries and dealing with day to day sales activities
• Providing technical advice to customers over the phone
• Producing technical CAD drawings with 3D models
• Achieving monthly targets
• Maintaining and developing relationships with customers
• Providing customers with quotations and closing sales

The ideal candidate must have:

• Good telephone manner with excellent communication skills
• Excellent organisational skills
• Ability to demonstrate problem solving skills
• A confident and determined approach
• The ability to work both independently and as part of a team
• Motivation and drive to succeed
• Highly proficient IT and numeric skills
• Planning and organisational skills
• Strong attention to detail

Key information:

• You will receive full training from our in-house experts
• Previous experience in technical drawings / CAD / stairs is advantageous alongside the ability to read and interpret architectural drawings
• This role will be based on a 45 hour week.
• Candidates must be eligible to work and live in the UK.

Join our innovative, growing company.