|Job Title||Technical Sales / Customer Service Advisor||Job Type||Permanent, full time|
|Salary||Depending on experience (+bonus scheme)|
|Location: StairBox Head Office, Unit S94,St. Modwen Park Stoke South, Gordon Banks Drive, Trentham Lakes North, STOKE-ON-TRENT, ST4 4TW||Reference||TSA|
Technical Sales/Customer Service Advisor
We have an exciting opportunity to join the StairBox team...
We're looking for a Technical Sales/Customer Service Advisor.
Salary is dependant upon experience, plus performance-related bonus scheme
We are a fast growing staircase manufacturer with a fantastic opportunity available to join our customer service team.
The office-based role will incorporate using bespoke staircase design ⁄ CAD software (training provided) to design staircases to meet customer requirements.
This would suit a professional from a technical or joinery background.
You will be responsible for:
- Answering inbound sales queries and dealing with day to day sales activities
- Providing technical advice to customers over the phone
- Producing technical CAD drawings with 3D models
- Achieving monthly targets
- Maintaining and developing relationships with customers
- Providing customers with quotations and closing sales
The ideal candidate must have:
- Good telephone manner with excellent communication skills
- Excellent organisational skills
- Ability to demonstrate problem solving skills
- A confident and determined approach
- The ability to work both independently and as part of a team
- Motivation and drive to succeed
- Highly proficient IT and numeric skills
- Planning and organisational skills
- Strong attention to detail
- You will receive full training from our in-house experts
- Previous experience in technical drawings / CAD / stairs is advantageous alongside the ability to read and interpret architectural drawings
- This role will be based on a 45 hour week.
- Candidates must be eligible to work and live in the UK.
Join our innovative, growing company.