Celebrating three decades of StairBox | StairBox

Celebrating three decades of StairBox

The StairBox story is one of quality craftsmanship, technological innovation and commitment to outstanding customer experience.

Celebrating three decades of StairBox

Our journey began as a partnership of three carpenters working from a small workshop in Stoke-on-Trent. Today, we’re one of the UK’s leading staircase manufacturers celebrating our 30th year of success and growth. As we mark this incredible milestone, it's the perfect time to look back on our journey so far, celebrate the achievements and eagerly anticipate the future.

A Transformational Tale

In 1993, StairBox started as a small family-owned carpentry business in Stoke on Trent. When sons Tom and Alex joined in 2004, they saw the potential in specialising in staircase manufacturing. Their business idea – to make stairs easy - was simple, but laid the foundation for something much bigger.

Over the past three decades, the company has undergone an incredible transformation. From making timber staircases individually by hand, we now have the capacity to produce over 200 staircases every day, delivering them nationwide alongside a comprehensive range of stair parts.

old machine
staircase manufacturing factory

Driven by Technology and Innovation

Our commitment to innovation and technology has been one of the key factors behind our success. In 2006, we became industry pioneers by introducing our first CNC machine and revolutionising the way staircases were manufactured. This move not only enhanced precision but significantly increased our productivity.

2009 saw us take another leap into the future by launching the StairBuilder®™ – the first ever online staircase design tool. This user-friendly digital software empowered our customers to design and customise their staircases at the click of a button, making the process more accessible and convenient than ever before.

black metal stairs 4
black metal stairs 4

Unstoppable Expansion

Our ethos isn’t just about embracing technology; our growing reputation for excellent customer service and quality staircase solutions has also led to further expansion.

In 2015, we made a bold move by adding an additional 100,000 square feet to our manufacturing facility to accommodate the rapid growth of the business. This expansion not only allowed for greater production capacity but also created more job opportunities in the local community.

In 2022, we took an even bigger step by opening a second manufacturing facility, doubling our operation to 200,000 square feet. This expansion also included a new trade counter and showroom, allowing us to serve our customers even better.

parts department
pre-assembled balustrade

Joining Forces with Grafton Group

2020 saw a significant milestone in the StairBox journey as we became part of Grafton Group plc, an international distributor of building materials to trade customers. The strength of our operational expertise, efficient production process, a culture dedicated to continuous improvement and strong growth potential played a pivotal role in the deal.

The strategic partnership with Grafton Group, whose footprint extends to Ireland and the Netherlands, unlocked international expansion opportunities.

The staircase supplier of choice for every homeowner and installer in Britain

As we celebrate 30 years in business, our commitment to excellence continues. We are focused on continuous improvement across the business, ensuring we offer top-notch products and world-class customer service, making stairs easy for everyone.

Our journey from a small family business to a major industry player is testament to what can be achieved with dedication, innovation and a focus on customer satisfaction. The future is promising for StairBox and we can’t wait to see what the next 30 years will bring – we’re just getting started.

staircase manufacturers
stairbox delivery vans